Online travel company MakeMyTrip on Monday said it has introduced a new feature within its trains segment, Trip Guarantee, to offer more choices, flexibility, and convenience to customers when booking a train journey on the platform.
Trip Guarantee feature allows customers to upgrade their unconfirmed train ticket to opt for a fresh booking through flight, cab, bus, or an alternate train journey for a future date, the company said in a statement.
“Today, customers seek travel options that provide an assurance of a successful journey amid the evolving travel guidelines during the pandemic. Trip Guarantee is one such step towards protecting our customers against uncertainties associated with waitlisted train bookings,” Parikshit Choudhary, Chief Business Officer, ground Transport at MakeMyTrip added.
PTI
Source: Business World
