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Top Essential Operations Management Tools in 2022

operations management tools


Operations management tools are the software and hardware used to manage the day-to-day operations of a business. This can include anything from enterprise resource planning (ERP) systems to customer relationship management (CRM) software. In a nutshell, operations tools help businesses run more efficiently and effectively. There are a wide variety of operations tools available on the market, and the right tool for your business will depend on your specific needs. However, there are some widely used operations tools that are commonly used by most businesses in 2022. 

Here are the Top 20 Essential Operations Tools For Fast-Growing Businesses:

  1. Slack:  Slack is a cloud-based set of proprietary team collaboration tools and services, founded in 2014. Slack is the primary communications platform for many remote teams and has taken the work-from-home world by storm. With Slack, users can send instant messages, share files, and make video calls.
  2. Trello: Trello is a project management tool that helps you organize and keep track of your projects. With Trello, you can create boards to organize your projects, add lists to keep track of your to-dos and add cards to track your progress. You can also add comments and attachments to your cards to keep your team on the same page.
  3. Zoho: Zoho is a cloud-based software company that provides a suite of online applications for businesses of all sizes. Zoho’s products include CRM, Mail, Projects, Chat, and more.
  4. Zapier: Zapier is a web-based application that enables users to connect their favorite apps and create “zaps” to automate repetitive tasks. With Zapier, users can connect their apps and create workflows (also called “Zaps”) to automate repetitive tasks. For example, a user could create a zap to automatically add new leads from a CRM to a mailing list.
  5. UiPath: UiPath is a Robotic Process Automation tool used for automating repetitive tasks. It is used to automate data entry, data extraction, and data manipulation tasks.
  6. Notion: Notion is a note-taking and organization app that helps you keep track of your thoughts and ideas. It’s simple to use and easy to get started with, and it has a variety of features that make it a great tool for both personal and professional use. With Notion, you can create notes, to-do lists, and even kanban boards to help you stay organized and on track. You can also collaborate on projects and share your notes and ideas with them. ‘Notion’ is a great way to keep your thoughts and ideas organized, and it’s also a great tool for collaborating with others.
  7. Basecamp: ‘Basecamp’ is a software that helps businesses and organizations manage projects and communicate with team members. It has features for managing to-do lists, files, conversations, and more. It is a web-based software, so it can be accessed from anywhere.
  8. Next Matter: Next Matter is a software company that specializes in developing software for the legal industry. The company was founded in 2014 by two former law firm partners, and it is headquartered in New York City. Next Matter’s flagship product is a cloud-based practice management platform that helps law firms streamline their operations, improve client communication, and increase profitability.
  9. Hive: Hive is a project management software that enables users to collaborate on projects and tasks in real-time. It offers a variety of features such as task management, team collaboration, file sharing, and more.
  10. Intercom: Intercom is a software company that makes customer relationship management and engagement products. Its flagship product is customer relationship management software that helps businesses manage customer data, engage with customers, and track sales and marketing metrics.
  11. ZenDesk: ZenDesk is a cloud-based customer support software that helps businesses manage customer service. It includes features such as a ticketing system, knowledge base, live chat, and more.
  12. PandaDoc: PandaDoc is a powerful document automation tool that helps sales and marketing teams streamline their document creation process. With PandaDoc, users can create, edit, and track documents from a single, centralized platform. PandaDoc also provides users with real-time visibility into document status and analytics, so teams can optimize their workflows and close more deals.
  13. Chili Piper: Chili Piper is a software company that specializes in sales and marketing automation. Their flagship product is a tool that helps sales and marketing teams work together to accelerate the sales process.
  14. Pipedrive: Pipedrive is a sales CRM software for small and medium-sized businesses. It is simple to use and helps sales teams to close more deals by providing a clear overview of the sales pipeline.
  15. inFlow: InFlow is a software solution designed to streamline and improve your internal business processes. It is used by businesses of all sizes in a variety of industries, including manufacturing, distribution, retail, and services. InFlow can help you manage your inventory, customers, sales, and data more efficiently and effectively.
  16. Shippo: Shippo is a cloud-based shipping software that helps businesses automate their shipping process and access the best shipping rates from multiple carriers. Shippo connects to your e-commerce platform or marketplace and gives you the ability to create shipping labels, track packages, and compare shipping rates across carriers.
  17. Xero: ‘Xero’ is online accounting software used by small businesses and their advisors. It gives users real-time visibility of their financial position and allows them to manage their cash flow, invoicing, GST, and reporting.
  18. Loopio: Loopio is a cloud-based RPA software that enables users to automate their business processes by creating bots that can simulate human actions. The software is designed to be easy to use and requires no programming skills. It can be used to automate tasks such as data entry, customer support, and lead generation.
  19. ngDesk: ngDesk is a cloud-based help desk and customer support software. It offers a wide range of features, including ticketing, a knowledge base, live chat, and a call center. ngDesk is suitable for businesses of all sizes. It offers a free trial, and pricing is based on the number of users.
  20. CONNETINBOT: ConnectinBot is a web-based program that helps businesses run more efficiently. Billing system for both consumers and businesses, stock and inventory, reports, CRM tool, quality automation, and many more features. ConnectinBot can help you increase your productivity and save time on routine chores.


Overall, there are a variety of different operations management tools available to help businesses improve their efficiency and effectiveness. By carefully selecting the right tools for their specific needs, businesses can streamline their operations, improve their quality control, and improve the overall functions of operations management.

Source: GreatLearning Blog

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