Counsel for BESCOM told the Court that currently, UPI payments are permitted only if a consumer uses the fast-track mode on the BESCOM app for bill payment.
“They can sit at home and use UPI. But at the counter, they need to pay by cash and if the bill amount is higher than ₹10,000, then they need to give a demand draft. What happened (in the present case) was they want to avoid going to the bank for the DD and are insisting for a UPI scanner,” he said.
Prabhu, however, said that several senior citizens, women, disabled persons and all sorts of consumers come to pay their bills, and giving them an option of UPI payment will make things easier.
Source: Barandbench
