AskTalos, the AI-led software company has introduced Cloud Calling feature for its CRM platform. The new feature will enable businesses to manage their leads, communicate with them, and increase sales.
Businesses will get a user-friendly CRM with cloud calling features like automatic inbound call routing, click-to-call functionalities, call recording, and call queues built in. It also includes WhatsApp Automation for better communication and notifications, and associate them with a contact, deal, or catlogs.
AskTalos Calling and Whats App automation is perfect combination for any exponential business to growth.
- Core CRM: Sales activities, contact management,lead scoring,account management, contact lifecycle phases, activity timeline, auto-profile enrichment, and activity home dashboard.
- CRM customization: Customize modules, custom fields, contact avatars, record tags, product catalogue, email template tags, workflows, and auto-assignment rules.
- Cloud calling: Inbound caller ID, call masking, call recording, voicemails and voicemail drop, call queues, bring your own carrier (BYOC), conference calling, holiday routing, and virtual hold.
- WhatsApp Chatbot: Optimize your support Conversation threads, chat assignment rules, scripted responses, private notes, FAQs, auto-resolve rules, and more can all be found in a chatbot.
- In-built AI assistant: Predictive contact scoring, smart matches, deal insights, and forecasting insights.
- Integrations: Zoom, Razorpay, Zapier, Zendesk, Zoho, Salesforce Integrations.
- Connectors: Facebook ads, google ads
- Help and support: 24/7 support via phone, chat, and email.
“AskTalos delivers relationship insights to assist businesses to develop strong work relationships in a multi-channel environment by combining the power of a standard CRM with contact management, social networking, sales intelligence, and marketing automation,” said Kunal Rana, Sr. Data Scientist, AskTalos.
He further added, “AskTalos combines productivity apps to bring user contacts, conversations, calendars, and collaborations together in one place, and it also pulls data from prominent social media platforms like Facebook and LinkedIn. And I don’t believe any other platform offers such functionalities at the pricing point we do.”
He also added, “Many people think of CRM as a place where they can keep all of their customer information. A CRM, on the other hand, is more than just an address book. It is a technology that assists organisations in managing, tracking, and organising their client connections.”
The AskTalos CRM system gathers all consumer information and evaluates their previous contacts with the brand. Every customer’s name, email, phone number, and communication preferences are included. This feature helps a company in developing stronger customer relationships, which leads to increased sales and revenue.
Businesses can utilise AskTalos CRM software to break down silos in customer data by centralising it and offering a 360-degree view of all customer data.
About AskTalos
Based out of London, UK and Pune, India, AskTalos is an AI-led software company. AskTalos started building its technology in 2019 and launched its commercial operations in 2021.
Since 2021, the company has witnessed more than 4000% success. It offers AI-enabled chatbot solutions (Support Optimization and Lead Gen), integrated CRM solutions with up to 90% customization and a Cloud Calling solution.
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Source: The Print
