The complainant also informed the forum that she has lodged a formal complaint with the police and that a first information report (FIR) for sexual harassment was registered under the Indian Penal Code (IPC).
A legal notice was also sent to Zomato Pvt. Ltd on account of the damages caused due to deficiency of services on its part, the complainant submitted. In response, the legal team of Zomato is stated to have sent an email to the complainant apologizing for the delivery partner’s alleged conduct. As per the complainant, Zomato had assured that it would assist the Greater Kailash Police authorities in the matter, as and when required.
The complainant, however, raised concern that Zomato wants to shrug off their liability in the matter. In this regard, she raised a grievance that Zomato did not carry out any follow-up action to address the extremely deficient service on its part, despite raising serious concerns in the matter.
Source: Barandbench
