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70% Surge In The Volume Of Shipments As Compared To 2020: Report

About 20% increase in the volume of shipments in Q3 as opposed to Q2, with the festive season contributing to the growth

Shiprocket, India’s tech-enabled logistics and fulfillment platform, has released its annual year-ender report that reveals interesting insights into the platform’s growth, including the increase in the number of sellers, volume of shipments, etc., as compared to the previous year.  The data for the report was taken between November 2020 to November 2021.

As opposed to 2020, Shiprocket observed a 60% growth in the number of sellers onboard its platform, crossing over 150,000 sellers, alongside the 25% surge in the new sellers on the platform. Shiprocket’s report also revealed that the volume shipped has skyrocketed with an approximately 80% increase in 2021. During India’s grand festive season, the platform saw over a 15% hike in sellers and a 20% rise in the volume of shipments just in Q3 of 2021 as compared to Q2, reflecting remarkable growth.

Furthermore, Shiprocket noted several trends in the shipments, product categories, COD (Cash on Delivery) orders, and the traction source during the year. For instance, Electronics such as mobile phones/tablets, personal care products, apparel, healthcare, and groceries emerged as the top 5 categories. With pandemic increasingly encouraging digital payments combined with Shiprocket’s efficient integrated payments system, the platform saw that prepaid orders comprised 70% of the total orders while COD orders were 30%. In terms of the source of traction, Social media  topped the charts with the total traction, followed by Ecommerce, Marketplace, and Offline. Traction from websites came in last in the sources, indicating that sellers have increasingly switched to social media channels for their modes of business.

According to Shiprocket’s seller mapping, based on a sample size of more than 150,000 sellers, there was a significant increase in the sellers from tier-II and tier-III markets as compared to the previous year. Tier-I markets continued to lead, with maximum sellers coming from metro cities. Shiprocket observed that Delhi continued to top the charts in the states with the most active sellers, followed by Maharashtra, Karnataka, Gujarat, and Uttar Pradesh. 

Commenting on the report, Saahil Goel, Co-Founder, and CEO of Shiprocket, said, “While 2020 resulted in large-scale disruptions across the industry and paved the way for multiple innovations, 2021 has been the year of growth and progress for Shiprocket. With the D2C wave sweeping across the country, we have seen an upswing in the number of D2C sellers availing of Shiprocket’s services along with the volume of shipments. As we gear up to step into the next year, we look forward to seeing what trends and forecasts in the logistics, e-commerce, and D2C segments manifest.”

Committed to ensuring hassle-free last-mile deliveries and fulfillment, Shiprocket places cutting-edge technology and customer-centricity at the heart of its strategy. The platform has a countrywide reach, catering to over 29,000 pin codes with 17+ experienced courier partners.

Source: Business World

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