IBM is hiring for the role of Practitioner-Policy Admin to join its office in Noida.
About IBM
The International Business Machines Corporation nicknamed Big Blue, is an American multinational technology corporation headquartered in Armonk, New York, and is present in over 175 countries.
Roles & Responsibilitites
- Processing of Life and Annuity Insurance Policy administration tasks (e.g. change of communication address, change in beneficiary, Issuance/Reinstatement of policy certificate, etc.) accurately and within specified turnaround time window according to standard work & SOPs
- Handling of policy administration requests, review of requests, processing, and request for additional documents if required
- Work well with Onshore /Offshore and customers in an encouraging and professional manner via email and on calls
- Meet productivity and quality targets on a daily, weekly, and monthly basis
- Render overtime whenever requested by the Supervisor including rest day
- Use expertise to evaluate the work of others and assist in process calibration
- Facilitate team huddles and teach-back sessions as scheduled
- Complete certification on the identified process and developmental training
- Participate in functional and company-wide activities.
- Adheres to company policy, guidelines, and house rules including attendance, clean desk, dress code, etc.
Eligibility
- Graduation in any stream except B.Tech and Technical Graduation & Law
- Experience Required- 2-3 years
- Life/Annuities product experience in policy admin
- Good English Communication (Both written & verbal)
- Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data
- Displays energy and enthusiasm in approaching the job
- Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
- Ready to work on stretched working hours
- Ability to independently work well with internal and external customers
- Customer service focus
- Basic Computer knowledge along with typing speed of 35 words/minute
- Insurance knowledge
- Ability to multi-task and can easily learn and adapt to changes in a fast-paced environment.
How to Apply?
Interested candidates may apply through the link provided at the end of the post.
Location
Noida, Uttar Pradesh
Click here to apply.
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Source: Lawctopus
